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Nobody's minding the middle

Oct 1, 2026

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6 min read

Nobody's minding the middle

A conversation with Graham Reed on what AI-native product ops actually looks like, and why the ops mindset is the thing that keeps AI from falling over.

Meagan Glenn
Meagan Glenn

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The Activation Gap

Why users sign up and then disappear, and how to fix it. On activation, retention, and product-led growth.

Keep the lights on.

© 2026 The Activation Gap.
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