Users sign up. Then they go dark. Weekly teardowns and field notes on activation, retention, and product-led growth.
Playbooks and teardowns for the part of the journey where users disappear. Filter by the stage you’re stuck on.
Teardowns
+4
it knew who i was before i finished signing up
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Sep 11, 2026
Field notes
+2
This week's field notes from a sprint where I tested a prototype of self-serve on the most skeptical buyer in SaaS
Aug 31, 2026
What does onboarding do when the aha can't happen on demand?
Jul 30, 2026
Did the onboarding survive the product becoming everything?
Jul 23, 2026
The non-technical founder goes vibe coding. Does Lovable keep them around?
Jul 16, 2026
Onboarding
55% of churn is decided in week one, long before anyone informs your team.
Jul 14, 2026